This Privacy Policy sets out the basis on which we will process any personal data, including but not limited to payment details and other information that we collect from you or other sources or that you provide to us (“Information”) in connection with your access and use www.biomarine-gcc.com (referred to as the “Platform”), services and applications (collectively referred to as the “Services”). we understand the importance you place on Information and are committed to protecting and respecting your privacy. Please read the following carefully to understand our practices regarding your information. by using our Services, you consent to the processing of your information in accordance with this Privacy Policy.
References in this Privacy Policy to “we”, “our” or “us” (or similar) are references to “Biomarine food supplements trading CO. LLC” . references to “user” or “you” (or similar) are references to you as a person or entity, as the case may be.
information that you provide by filling out forms on our Platform, including information provided during registration to use our Platform and other joint registrations (for example, when logging into social networks), when subscribing to our Services, posting materials orrequest for additional services;information you provide when you enter a contest or promotion through our Platform, provide reviews, testimonials or feedback on our Platform;
information that you provide to us or that we may collect from you when you report a problem with our Platform;
a record of correspondence if you contact us;
general, aggregated, demographic and non-personal information;
if you download or use our mobile application, we may have access to information about your location and your mobile device, including your unique device identifier;
details of the transactions you make through our Platform and the fulfillment of your orders;
.information about your computer, including but not limited to your IP address, operating system and browser type, and information about your general Internet usage (for example, through technologies that store information or access your device, such as cookies , trackingpixels, web beacons, etc. (collectively, “Cookies”);your email address and/or mobile phone number from a third party, if you indicate that you have consented to the third party sharing your information with us; And
any other information we deem necessary to improve your experience on the platform.
to provide you with information, products or services that you request from us or that we think you may be interested in, where you have consented to be contacted for such purposes;
to provide you with location-based services such as advertising, search results and other personalized content;
to fulfill our obligations arising from any contracts entered into between you and another person using our Platform, or between you and us;
to improve our Services and provide you with a better and more personalized experience;
to provide the most effective presentation of content from our Platform to you and the device you use to access our Platform;
to notify you of changes to our Services;
for any other reason we deem necessary to improve your experience of using the Platform;
to administer and manage our rewards programs and fulfill your requests for rewards and/or to enable you to participate in sweepstakes and notify you if you are a sweepstakes winner.
information about our customers is an important part of our business. We only share your Information as described below and with companies that maintain security practices that are at least as good as those described in this Privacy Policy:
Other enterprises. in order to offer our Services to you, we may interact with companies that are our affiliates and/or non-affiliated service providers (for example, logistics companies used to deliver products to you, marketing companies, payment processors for processingonline transactions, etc.).we may involve other companies in your transactions that may store your information in a digital wallet to improve your use of our Services.
you understand that it is important that such businesses have access to relevant Information in order to perform their functions. We will ensure that these companies do not use your information for other purposes. we may also receive information from these companies (such as updated shipping and address information) that we may use (such as to correct our records and ship your next purchase). by using our Platform, you hereby voluntarily and expressly consent to the transfer, storage, use and disclosure of your Information to companies that are our affiliates and/or non-affiliated service providers, wherever located. these businesses must comply with contractual obligations regarding the confidentiality of your information.
Marketing and promotional offers. we may also use your Information to provide you with information about goods and services that may be of interest to you and to improve your experience with the Platform, service communications, new features, enhancements, special offers and events of interest. We may contact you through a variety of channels, including but not limited to email, push notifications, web notifications, mail, phone, in-app messages, WhatsApp messages, and feed cards.
We may allow third parties to use your information. for example, we may provide information to advertisers to help them reach the audiences they want to target and to enable us to fulfill our obligations to our advertisers (for example, by showing their ads to a targeted audience).
in addition, you may be asked to provide additional information in order to participate in some of our market research, including contests and promotions. for example, if you win a competition, you may be asked to provide additional personal information to confirm your eligibility and to award you a prize. This information may be collected by us or our co-sponsors or vendors for a promotion. please note that you should review the privacy policies of such third parties to learn how they may use any information they collect.
Business transfers. in the event that we or substantially all of our assets are acquired, customer information will be one of the transferred assets.
Protecting our platform and others. we disclose account and other information when we believe such disclosure is necessary to comply with the law and law enforcement investigations, or to protect the rights, property, or safety of our users or others. this includes exchanging information with other companies and organizations for a variety of reasons, such as fraud protection and credit risk reduction.
Please note that our Platform may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. if you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility for these policies. please read these policies before submitting any personal data or other information to these websites.
the information we collect from you may be transferred to, stored and processed by employees who work for us or one of our suppliers. such staff may be involved in, among other things, fulfilling your order, processing your payment details and providing support services. we will retain your information for as long as necessary to fulfill the purposes set out in this Privacy Policy or as otherwise permitted or required by law. your Information may be transferred, stored, processed and used by our affiliates and/or non-affiliated service providers in one or more countries. your payment details may be transferred to and stored by our affiliates to, among other things, process your payment details and provide you with support services.
we maintain commercially reasonable technical, administrative and physical security measures to ensure that your information is treated securely in accordance with this Privacy Policy and to protect against unauthorized access or modification, disclosure ordestruction of your information.we may, for example, use encryption technology to protect your information while it is in transit to our Platform, and external firewall and local firewall technology to prevent network layer attacks. only those authorized employees, contractors and agents who need to know your information in connection with the performance of their services have access to that information.
it is important for you to protect yourself from unauthorized access to your password and to your devices used to access our Services. You are responsible for maintaining the confidentiality of your password. for example, make sure you log out after you’ve finished using the shared device.
Unfortunately, the transmission of information over the Internet is not completely secure. While we will do our best to protect your information, we cannot guarantee the security of your information transmitted to our platform and any transmission is at your own risk.
you may access a wide range of information about your account and your interactions with the Platform in order to view and, in some cases, update your information.
Examples of information that you can easily access on the Platform include:
up-to-date information on recent orders;
personal information (including name, email address, password, means of communication and personalized advertising preferences);
payment settings (including credit card information); And
email notification settings.
You can opt out of receiving future marketing communications from us at any time by changing your customer communications preferences by clicking on the unsubscribe link in the email message. For mobile app marketing, you need to set up notification settings in the general section of your mobile phone.
in addition, our system will place cookies when you enter our Platform to ensure you have a pleasant user experience and the ability to use all aspects of the Platform. You can disable cookies by changing your browser settings. if you disable cookies, our Platform will be affected and you may not be able to access or use certain areas of our Platform or all features. for example, performance cookies collect information about how you use the Site, such as which pages you visit most often, which allows us to provide you with targeted and relevant options that enhance your experience on the Site.
we may retain a copy of your Information for compliance purposes. When you update Information, we may retain a copy of the previous version for our records.
our business is constantly changing, so our Privacy Policy may also need to be changed. .we will post the current version of this Privacy Policy on the Platform and each such change will be effective upon posting on the Platform or on the date we designate as the “effective date”.
we may periodically send email reminders of our notices and terms, but you should check our Platform frequently to see the latest changes.
It is your responsibility to check the Privacy Policy regularly. your continued use of the Platform following any such change constitutes your acceptance of this Privacy Policy, as amended.
if you have any doubts about your information on the Platform, please contact us at info@biomarine-gcc.com with a detailed description and we will try to resolve the issue
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